2015 State of the Connected Patient

To explore current attitudes and methods in how Americans today communicate and manage their health with providers, Salesforce conducted its “2015 State of the Connected Patient” report. Based on responses from 1,700 adults with health insurance and a primary care physician, the report found that Americans primarily use antiquated methods to communicate with their doctors and manage their health. For example, less than 10% of those surveyed use the web, email or text to set up appointments. And only 21% use the web to look at their health data. This lack of modern technology could at least partly be responsible for challenges around preventative care in America, as 40% of respondents said they receive no ongoing care recommendations from their physician. Read More